As any lawyer knows, data security is a huge concern to clients, and it is an area that all Litigation Support vendors should have resources dedicated to. As, in order to ensure that the most robust data protection and information processes are in place, this must be underpinned by a rigorous physical security process.

Make sure you’ve read part one to this blog.

Due to the confidential nature of work that any eDiscovery vendor undertakes, they should hold a number of certifications regarding Data Security which are complemented by comprehensive internal company policies.

Certifications regarding data security

One of the most important is the internationally recognised ISO 27001 certificate, which encompasses company security policy, asset management, physical and environmental security, access control, security incident management and compliance. The ISO 9001 certificate in Management Systems is also extremely important certification and ensures that companies are complying with industry standards regarding internal policies, records, auditing and have sufficient business continuity systems in place. Each member of the delivery team should work within the ISO 9001 recognised standards to ensure continuity of service and to ensure that clients data remains secure.