The Challenge: A national transportation company faced high-volume litigation with thousands of...
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Document Review
High-Stakes, High-Precision: Document Review for a Nationwide Class Action
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The Challenge:
A nationwide transportation company faced a massive class action with millions of documents. Tight deadlines and high-volume workflows exceeded internal capacity, requiring a managed review team to ensure fast, accurate, and scalable first-pass review.
AT A GLANCE
Project: Nationwide class action document review
Team: 97 document review attorneys, staffed nationwide
Volume: 4M+ documents reviewed
Approach: Scalable, high-quality first-pass review with continuous oversight
Outcome: Fast, accurate, cost-effective, and defensible review process
The Solution:
Array provided end-to-end document review services, including first-pass review, quality control, and ongoing supervision to ensure consistency and precision.
- Flexible, Scalable Execution: Array staffed 97 qualified document review attorneys, scaling as project needs grew while maintaining round-the-clock coverage and consistent quality.
- Strategic Oversight: Review managers and team leads implemented QC workflows and guided attorneys to maintain accuracy and adherence to project priorities.
- Integrated Collaboration: Daily calls and real-time updates with counsel ensured priorities were met and questions were addressed immediately.
The Results:
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Reviewed over 4 million documents with consistent accuracy
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Delivered a cost-effective solution with round-the-clock coverage
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Reduced manual review time and costs while protecting sensitive information
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Ensured a defensible, reliable review process for critical litigation
97
Qualified document reviewers staffed nationwide
4M
Documents reviewed with consistent accuracy and reliability
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