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An eDiscovery platform should fit your firm's case complexity, data volumes, review requirements, integrations, and budget. When choosing eDiscovery software, legal teams should evaluate not only the platform's features and AI capabilities, but also the expertise and support available to implement workflows, manage data, and maintain defensibility. Relativity, DISCO, and Everlaw each offer capabilities for eDiscovery, but the right choice depends on your team's needs and how you plan to use the technology. An experienced eDiscovery provider can help you evaluate those needs and get more from your chosen platform.

Selecting the right eDiscovery platform is one of the most important technology decisions a legal team can make. With data volumes growing and matters becoming more complex, the tools you choose need to work the way your team does – supporting your workflows, technical comfort level, and compliance requirements. The right platform doesn’t just make the process smoother; it helps your team stay defensible, efficient, and focused on what really matters. In this post, we’ll take a closer look at three of the industry's leading eDiscovery platforms – Relativity, DISCO, and Everlaw – and share some practical insights to help your firm choose the one that fits best.

Factors to Consider When Choosing an eDiscovery Platform

When comparing eDiscovery platforms, there isn’t a one-size-fits-all answer. The right platform depends on your team’s workflows, case mix, and overall comfort with technology. Here are a few key factors to consider as you evaluate your options: 

1. Case Complexity and Volume: Large-volume, multi-jurisdictional matters often benefit from Relativity’s flexibility and scalability, while smaller or faster-moving cases may align better with DISCO’s simplicity and speed.

2. User Experience and Adoption: Ease of use directly impacts how quickly your team adopts a new tool. Platforms like DISCO are known for intuitive interfaces and short learning curves, helping teams onboard quickly and maintain consistency across users. 

3. Analytics and AI Capabilities: Advanced analytics, AI-assisted review, and predictive coding can significantly reduce review time and cost. Evaluate how each platform’s AI tools integrate into your existing workflow and how much automation your team is ready to embrace.

4. Integration and Tech Stack Compatibility: A good eDiscovery platform should work well within your broader technology ecosystem – connecting seamlessly with case management systems, document repositories, and other core tools to avoid workflow gaps.

5. Support and Service: Strong support and training can make all the difference in how smoothly your team adopts new technology. Consider the level of responsiveness, expertise, and ongoing guidance offered by each vendor or partner.

When Should You Involve an eDiscovery Provider?

Selecting an eDiscovery platform is only part of preparing for a matter. Legal teams should also consider whether they have the internal resources and technical expertise to manage the work from collection through production.

An experienced eDiscovery provider can help legal teams: 

• Plan collection and processing: Identify relevant data sources, address technical requirements, and establish a defensible approach to handling evidence. 
• Configure workflows: Align platform settings, analytics, review processes, and production requirements with the needs of the matter.
• Manage review demands: Add project management, specialist expertise, or managed document review when internal resources are limited.
• Maintain visibility and defensibility: Document workflows, monitor progress, and establish appropriate quality-control measures. 

Provider support can complement an existing platform rather than require a change in software. For teams already using Relativity, DISCO, or Everlaw, the question may be how to improve existing workflows, add specialized expertise, or manage a particularly demanding matter.

Array supports legal teams with eDiscovery services across data collection, processing, analysis, review, and production. The right support depends on the platform, the matter, and the team's existing capabilities. 

Making the Decision

Selecting the right eDiscovery platform isn’t about choosing the “best” software on the market – it’s about finding the right fit for your team. The ideal platform should complement how your firm operates, the types of matters you handle, and the expertise within your team. Taking the time to run pilot projects, explore demo environments, and gather feedback from key users can provide valuable insight before making a final decision. 

At Array, we partner with legal teams to navigate this process with clarity and confidence. With hands-on experience across Relativity, DISCO, and Everlaw, our experts guide teams through platform evaluation, implementation, and optimization to ensure the chosen platform aligns with workflow, data volume, and compliance requirements. Our goal is to help you make technology decisions that enhance efficiency, reduce risk, and support defensible practices throughout the litigation lifecycle. 

Final Thoughts

Relativity, DISCO, and Everlaw each bring their own strengths to the table. The key is understanding how each platform aligns with your team’s unique needs – whether that’s handling high-volume, complex matters, simplifying workflows for smaller teams, or leveraging AI to streamline review. With thoughtful evaluation and the right guidance, your eDiscovery platform can become more than just a tool – it can be a strategic enabler that drives efficiency, supports compliance, and empowers your team to focus on what matters most: delivering successful outcomes for your clients. 

Frequently Asked Questions About eDiscovery Platforms

What is an eDiscovery platform?

An eDiscovery platform is software that helps legal teams manage electronically stored information during litigation, investigations, and regulatory matters. Depending on the platform, capabilities may include data processing, search, analytics, document review, AI-assisted workflows, and production. 

What is the difference between an eDiscovery platform and an eDiscovery tool?

An eDiscovery platform typically brings multiple discovery capabilities together in one environment. An eDiscovery tool may refer to a platform or to a specific application or feature used for a particular task, such as data collection, processing, analytics, or review. 

How do I choose the right eDiscovery software for my firm?

Start by assessing your matter types, data volumes, technical requirements, review needs, integrations, security requirements, budget, and available internal expertise. Compare how each platform handles your actual use cases, and consider running a pilot with representative data before committing. 

What is the difference between Relativity, DISCO, and Everlaw?

Relativity, DISCO, and Everlaw each offer eDiscovery capabilities, including document review and AI-supported workflows, but they differ in their platform design, available features, integrations, and approach to managing discovery. The best fit depends on your requirements and how you intend to use the technology. 

Do I need an eDiscovery provider if my firm already has a platform?

Not necessarily for every matter. A provider can be valuable when a project requires additional technical expertise, complex data collection or processing, specialized review workflows, project management, or extra capacity. A provider can also help optimize an existing platform without requiring your firm to change software. 

Can an eDiscovery provider support multiple platforms?

Yes. Depending on its capabilities and partnerships, a provider may support more than one platform. Array supports workflows across Relativity, DISCO, Everlaw, and other environments, subject to the specific services and technical requirements of the engagement. 

How much does eDiscovery software cost?

Costs vary based on the platform, licensing and hosting arrangement, data volumes, storage, usage, and available features. Services such as processing, project management, consulting, and document review may also affect the total cost. Ask for a breakdown of platform and service fees so you can evaluate the expected cost over the life of a matter. 

Find the Right eDiscovery Support for Your Team

Choosing an eDiscovery platform is an important decision, but software alone cannot address every data, workflow, or review challenge. Array helps legal teams pair the right technology with practical expertise and services to support data collection, processing, review, and production.