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Choosing the Right eDiscovery Platform for Your Firm

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Selecting the right eDiscovery platform is one of the most important technology decisions a legal team can make. With data volumes growing and matters becoming more complex, the tools you choose need to work the way your team does – supporting your workflows, technical comfort level, and compliance requirements. The right platform doesn’t just make the process smoother; it helps your team stay defensible, efficient, and focused on what really matters. In this post, we’ll take a closer look at two of the industry's leading platforms – Relativity and DISCO – and share some practical insights to help your firm choose the one that fits best.

 

Understanding the Landscape of eDiscovery Platforms

Modern eDiscovery platforms are the backbone of today’s litigation workflows. They bring structure and consistency to how legal teams collect, process, review, and produce documents – while maintaining defensibility and compliance every step of the way. Both platforms offer strong capabilities, but the right choice depends on your team’s size, case volume, and level of technical expertise. Understanding these differences is key to finding the solution that best aligns with how your team works and delivers results. 

  • Relativity: A long-standing leader in the eDiscovery space, Relativity is known for its flexibility, scalability, and extensive ecosystem of integrations. It supports highly customized workflows, advanced analytics, and strong support for complex, large-volume matters. Relativity is often the platform of choice for firms managing multi-jurisdictional matters or those that require sophisticated control over data and review processes. 
  • DISCO: Designed for speed and simplicity, DISCO’s cloud-native platform focuses on automation and efficiency. It excels in fast processing, streamlined review, and predictive AI features that help reduce time and cost. For firms looking for quick deployment, predictable pricing, and strong customer support, DISCO offers an agile, modern solution that integrates easily with existing workflows.  

 

Factors to Consider When Choosing an eDiscovery Platform

When comparing Relativity and DISCO, there isn’t a one-size-fits-all answer. The right platform depends on your team’s workflows, case mix, and overall comfort with technology. Here are a few key factors to consider as you evaluate your options: 

1. Case Complexity and Volume: Large-volume, multi-jurisdictional matters often benefit from Relativity’s flexibility and scalability, while smaller or faster-moving cases may align better with DISCO’s simplicity and speed.

2. User Experience and Adoption: Ease of use directly impacts how quickly your team adopts a new tool. Platforms like DISCO are known for intuitive interfaces and short learning curves, helping teams onboard quickly and maintain consistency across users. 

3. Analytics and AI Capabilities: Advanced analytics, AI-assisted review, and predictive coding can significantly reduce review time and cost. Evaluate how each platform’s AI tools integrate into your existing workflow and how much automation your team is ready to embrace.

4. Integration and Tech Stack Compatibility: A good eDiscovery platform should work well within your broader technology ecosystem – connecting seamlessly with case management systems, document repositories, and other core tools to avoid workflow gaps.

5. Support and Service: Strong support and training can make all the difference in how smoothly your team adopts new technology. Consider the level of responsiveness, expertise, and ongoing guidance offered by each vendor or partner.

 

Making the Decision

Selecting the right eDiscovery platform isn’t about choosing the “best” software on the market – it’s about finding the right fit for your team. The ideal platform should complement how your firm operates, the types of matters you handle, and the expertise within your team. Taking the time to run pilot projects, explore demo environments, and gather feedback from key users can provide valuable insight before making a final decision. 

At Array, we partner with legal teams to navigate this process with clarity and confidence. With hands-on experience across Relativity and DISCO, our experts guide teams through platform evaluation, implementation, and optimization to ensure the chosen platform aligns with workflow, data volume, and compliance requirements. Our goal is to help you make technology decisions that enhance efficiency, reduce risk, and support defensible practices throughout the litigation lifecycle. 

 

Final Thoughts

Relativity and DISCO each bring their own strengths to the table. The key is understanding how each platform aligns with your team’s unique needs – whether that’s handling high-volume, complex matters, simplifying workflows for smaller teams, or leveraging AI to streamline review. With thoughtful evaluation and the right guidance, your eDiscovery platform can become more than just a tool – it can be a strategic enabler that drives efficiency, supports compliance, and empowers your team to focus on what matters most: delivering successful outcomes for your clients. 

 

By Esther Trifan, Director of Client Services & Customer Success

Esther is a seasoned eDiscovery professional with over 18 years of direct experience supporting litigation, investigations, and regulatory matters. As Director of Client Services & Customer Success at Array, she leads a team of Project Managers and eDiscovery Analysts, overseeing the delivery of complex discovery projects across a wide range of jurisdictions and industries. With 22+ years of experience in project management and client services, Esther is responsible for driving operational excellence, ensuring defensibility and efficiency across all phases of the EDRM, and aligning service delivery with client and legal objectives. She brings a consultative, solutions-focused approach to every engagement, guiding internal teams and external stakeholders through high-pressure, data-intensive matters. 

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