Operations Manager for Traditional Services | Orange County, CA
Every project is different and keeps me on my toes, there are no boring or slow days.
Part of the Array Advantage is our experienced staff that is passionate about providing exemplary litiation support. Today we’ll be talking to David Rodriguez, the Operations Manager for Traditional Services in our Orange County office.
What is your role at Array? What is a typical day like for you?
I am the operations manager for our traditional services in our Orange County office. I handle all copy, scanning, and printing projects. I also work closely with the sales team and our clients to ensure we’re providing a quality and timely service on incoming projects.
Why do you do this type of work? What do you like about your job?
I was first introduced into this line of work back in 1998. The environment is still fast paced and exciting. Every project is different and keeps me on my toes, there are no boring or slow days.
What is an example of your most creative or impactful work?
We once assisted a client with a large trial prep. The projects lasted a few days, some days lasting almost 16 hours, but we helped our client win their case and win a large settlement.
What do you think is the “Array advantage”? Why do clients trust Array?
The Array Advantage is our team members all work in a collective effort to assist one another and ensure our clients are provided an outstanding service.
Describe Array in five words or less.
- Culture Driven
What did you do before Array? How do you apply that experience to your work today?
A long time ago I worked at a hotel as a front desk clerk. Every customer has a unique preference in what they want. Our clients are each unique and at Array we want every customer to feel the same level of service regardless of the size of project received.
What are you most likely up to when you are off-the-clock?
I enjoy spending time with my family and my new granddaughter.
Our team at Array is supported by industry-leading subject-matter experts like David who consistently apply creativity, dedication and experience in everything they do to solve our clients’ problems and exceed their expectations.