We all want to save on costs and make the most of the tools we already have available in house, but this law firm narrowly avoided serious business damage. Read on to learn why, in the world of eDiscovery, cheaper does not mean better.

A law firm (which has since partnered with Altlaw) once worked for a very prestigious corporate client, who was a leader in their sector.

For dealings with this client, the law firm mostly used a form of document management software that was particularly useful at the very early stages of the litigation process known as ECA (Early Case Assessment).

This information governance system included a tool capable of ingesting, filtering and organising large volumes of data for retrieval purposes. On the basis of this, the firm decided to use the software for their corporate client’s litigation review – after all, it appeared to be the most time and cost-effective solution available to them.r

The Challenge