While we handle all data with utmost due diligence and care, some client documentation can be either commercially sensitive or high profile enough that we must challenge ourselves strategically in order to manage it. Read on for a recent example of how we did that in order to deliver a seamless, secure and value-added client service.

Step 2: General Review

The client’s qualifying documents were then moved to a multi-tenanted system, where their data was kept separate from other projects by standard eDiscovery processes.

Dealing with highly confidential data

The client regarded the source data as both highly confidential, and highly commercially sensitive – in addition, this data was originally located outside of the EU.

The initial filtering of the data (first-pass review and redactions) needed to be completed on an isolated system with dedicated review software.

The client did not wish the data to sit alongside other client data in a multi-tenanted environment, so we waited for the data gleaned from this initial filtering to be cleared for confidentiality (or if appropriate, redacted) before transferring it to a standard multi-tenanted system.

This methodology allowed for both a high level of security during the filtering stage and flexibility once the data was transferred.