As a part of the business development team, my daily focus revolves around client outreach. I spend my time managing client projects and ensuring their needs are not only met but exceeded. A significant part of my role involves educating clients on the essence of Array— what we do here, why we do it, and why it is important.
I find the intersection of technology and our work at Array interesting; discovering how it can simplify lives in the legal realm. I also like giving my clients satisfaction and peace of mind when they come to us with a challenge. I enjoy solving problems, so my role in a client-facing position enables me to elevate the client experience by consistently going above and beyond.
I feel like this is yet to be determined. I am always working towards new goals and finding ways to be impactful in the legal community. I am currently on the board of ACEDS which is focused on education around eDiscovery; making sure people understand the “to-do’s” and the “not-to-do’s” and what new technology is available. My goal is to have a community where people share ideas and experiences so we can all become more knowledgeable.
Our goal is to provide the best experience possible for our clients. We bring a personal touch that other providers often lack. It's this personalization that builds trust with our clients. We don't just create ordinary relationships; we strive to create something special. We're encouraged to go beyond the norm, building relationships that not only make our service better but also foster genuine connections.
Client experience matters.
I am almost always on the run with my kids’ sports. Both of my daughters play softball, my youngest also plays flag football and soccer.
I modeled a little bit in high school. I was “Mr. December” in the school calendar.
I am currently studying for my CEDS certification which has been a great challenge. Learning both sides of eDiscovery will help me, help my clients, on a different level.
Our team at Array is supported by industry-leading experts like Jason who consistently apply creativity, dedication and experience in everything they do to solve our clients’ problems and exceed their expectations.