Case Studies

Seamless Subpoena & Records Retrieval for a High-Volume Medical Summaries Case

Written by TrustArray | Dec 15, 2025 8:15:03 PM

The Challenge:

A national transportation company faced high-volume litigation with thousands of injured plaintiffs. They needed a partner to retrieve records, create segmented medical summaries, and identify additional providers. Fast delivery and reliable communication were critical to support expert review and deposition prep without delays.

AT A GLANCE

Client: National transportation company

Case: High-volume litigation requiring medical records retrieval and summary creation

Solution: Customized workflows, expert support, segmented medical summaries, provider identification, real-time updates

Results: Thousands of records delivered on time, expert-reviewed summaries supported depositions, seamless collaboration with client

The Solution:

Array implemented a customized strategy, combining scalable workflows and expert support to deliver efficient subpoena preparation, service, and records retrieval across multiple jurisdictions.

 

  • Clear, Actionable Summaries: Created segmented medical summaries and identified additional providers to ensure complete, reliable records retrieval.
  • Transparent, Efficient Communication: Delivered real-time updates and tailored communication to keep the client informed and provide seamless collaboration.
  • Scalable, Reliable Processing: Streamlined large-scale requests to ensure timely, accurate delivery without delays.

The Results:

  • Records Retrieved: Thousands delivered on time.
  • Medical Summaries: Supported expert review and depositions.
  • Real-Time Reporting: Transparent updates through custom tracking.
  • High-Volume Processing: Fast, accurate fulfillment.
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