Data Recovery: Efficient, Reliable, and Tailored to Your Needs

Start the process by completing the necessary paperwork online through our Submit a Case form. Once done, we’ll provide a prepaid UPS shipping label for hassle-free delivery of your damaged media to our lab. Prefer to do it manually? No problem—we’ll email the paperwork to you. 

Upon receiving your media, we’ll immediately log your job into our system and send you an email confirming safe arrival. We’ll provide you with a personalized username and password to track your recovery status anytime via our secure client portal. 

Our expert technicians will assess the condition of your device and send you a firm quote based on the diagnosis. If you choose not to move forward with the recovery, you’ll only pay for return shipping. We believe in transparency — your card will only be charged once the recovery is successfully completed. 

With your approval, we’ll begin the recovery process. You’ll receive regular updates on your progress, and you can track the status in real-time via our client portal. Once the recovery is complete, we’ll provide a detailed file listing of everything we’ve recovered — giving you an early look at your data before finalizing the transfer.